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D2700 Array has ALL amber lights on drives, ALL green everywhere else.

October 14, 2016, 8:45 am
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I have an HP D2700 disk enclosure with twelve (12) HP 3TB SAS HHDs installed, configured in RAID 6 as a single 30TB volume formatted XFS.

The array has been working fine but has not been used very much until recently.  Now that I want to actually read and write to it, it periodically fails with I/O errors to the OS (RHEL 7.2). 

When I inspect the enclosure, I see ALL green lights everywhere except ALL the drives are showing steady amber.  If only ONE drive showed amber or red, I would know to replace that drive and let the rebuild process do its thing.  However, clearly all the drives have not failed simultaneously.

If I cycle power on the array, all the drives glow happily green again but the server will not access the drive unless I reboot the (production) server to which it is attached.  If I do reboot it, all is well until I try do do any substantial disk activity on the array, then it happens again.

If I try to get the OS to recognize the drive without reboothing the server, the RAID controller marks it as bad and I have to manually tell the RAID controller at the consol during boot to put the array back online, since it has now taken it offline. 

The manual for the D2700 does not mention this error condition.  Can anyone tell me what it means, if anything else can be done to troubleshoot it (perhaps one drive really is bad, but which do I swap out?), and how to address the issue?

The drives and the enclosure all have been updated to the latest firmware.

Thanks!

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Problem Firmware Update D2700

March 22, 2018, 4:53 pm
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Hello unfortunately, the firmware update of the D2700 with CP0288806. exe on Windows Server 2012 R2 does not work.

Update Tool does not find the D2700 through the Smart Array controller P411, or alternatively the host controller SG44e.
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Bad Drives in Smart Array P822

March 30, 2018, 6:33 am
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I have been working on this for a while now and can't figure it out.  I have a backup serve in our DR location with the following setup.

DL380p Gen 8 Server
Smart Array P822 Controller (4 External Ports)
6 - D2600 / BK765A External Disk Arrays.
Each Disk Array contains 12 2Tb Hard Drives
I have 2 Logical Drives setup.  Each is a Raid 60 with 36 Drives.
There are actually 33 Drives in the Raid Set and 3 Hot Spares per Logical Drive.  1 Hot spare in each External Array.

Before you ask, Yes I did update every bios, firmware and driver I could find on this server.  All raid controllers are at latest firmware, I did firmware updates on the disks themselves.  I did firmware updates on the enclosures as well.

Now that said, the first of the 2 Raids works perfect.  No issues.
The second one however is a problem.  I used to have 2 identical servers.  One in Prod and one in DR.  Each with 3 External Arrays.  The one in Prod had this same issue and when we retired it we moved the 3 disk arrays to DR hooked them to the sister server there and the problem persists.

Once I start filling that Raid up with backup data it eventually fails.  I noticed that different drives show as failed in the Smart array utilitiy and it isn't always the same drive.  On mutliple occasions I saw that 2 drives had failed.  When either situation happens the drive letter goes offline in Windows.  The logical drive in the controller cannot be re-enabled unless I do a reboot of the server.  Once a reboot completes I can then go into the utilitiy and re-enable the logical drive.  At that point I show no bad drives as well.  However after about 24-48 hours of writing data the same issue occurrs.

Clearly I have some bad drives.  The problem is I can't seem to figure out 2 things.  Which drives specifically are bad and why the Smart Array controller isn't simply marking the drives bad and failing to a hotspare.   Even in the situation where I see the drive is showing bad in the utility it never attempts to fail to a hot spare and instead simply disables the logical drive.  This drive currently has no data on it and I am using a utility to write zeros into all sectors to see what happens. 

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HP StorageWorks d2600 enabling drive spin down

April 3, 2018, 8:20 am
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Hi all,

I recently purchased a StorageWorks D2600 disk enclosure, which is now connected to a Proliant DL360 G7 via a Smartarray P812 RAID controller. This setup is supported according to the datasheets and works well so far.

I have one question which is critical for me: is there any way to enable the HDD drive spin down feature (i.e. turn the drive motor off after X minutes) for drives located in the D2600? In my DL360, the drives go into powersave after some time. The array pulls about 200W from the wall when loaded with 12 drives, so this is a problem for me as it is idle most of the day.

I would really appreciate any help.

Best regards,
Andreas

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D3610 Storage Enclosure Visio?

April 6, 2018, 12:34 pm
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Anyone know where to find the visio stencil for the Proliant storage enclosures?  I am looking for the D3610.

 

Thank you!

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New Disk Enclosure Web page for HPE Disk Enclosure Firmware

April 10, 2018, 8:25 pm
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Announcig New HPE Disk Enclosure Storage Web Page For Current Disk Enclosure Firmware

www.hpe.com/storage/DiskEnclosureFirmware

On this new HPE Disk Enclosure Storage firmware page, you will find the following information for HPE Disk Enclosure Storage:

  • Current firmware versions
  • Links to the download pages for the current firmware versions
  • Firmware version history

HPE recommends using the latest disk enclosure firmware available according to the solution your disk enclosure is installed in. The latest firmware version may be dependent on your particular solution, and may not be the latest firmware released for your disk enclosure.

Using firmware versions that are not at the latest version for your solution may result in unexpected or unwanted results. Consult with the latest firmware release notes for your solution to confirm the latest disk enclosure firmware you should be using.

The product scope for this web page are the following: 

HPE D6020 Disk Enclosure Storage
HPE D6000 Disk Enclosure Storage
HPE D3710 Disk Enclosure Storage
HPE D3610 Disk Enclosure Storage
HPE D3700 Disk Enclosure Storage
HPE D3600 Disk Enclosure Storage
HPE D2600 Disk Enclosure Storage
HPE D2700 Disk Enclosure Storage

 
 
 
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Apr 24/25 - Online Storage Expert Day

April 16, 2018, 1:48 am
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HP DL380 G7 Smart Array P410i firmware update 5.70 to 6.64

April 20, 2018, 12:32 am
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Dear all,

 

I am trying to add 2 more SAS hard disk in the subject mentioned server and expand my existing array. My current Smart Array P410i firmware is 5.70.

 

is it safe to update the firmware to 6.64? Or is there any other prerequisites I should consider before doing this. I cant afford a downtime

I have already taken windows server complete backup. Please help. 

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PROLIANT DL185 G5 W/ P800 CONTROLLER WONT BOOT

April 20, 2018, 8:40 am
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I have an HP Proliant DL185 G5 Storage Server w/ p800 Controller. After booting it said battery 1 and 2 were bad and needed replacing. I removed the P800 and removed battery 1 (extremely swelled) and left battery 2 in place for now until replacements arrive. After reinstalling the P800 the system refuses to boot. 

After running the Offline ADU boot disc it says "No controllers detected". 

I have a solid Amber on LED 3 (Diagnostic error) and LED 4 (Drive Error)

None of my hard drives show any activity or health LED's either on the front panel, they are all dead.

Any advice? Is my p800 a dead stick and needs replacing?

Thanks in advance

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Duplicate drives showing in SSA

April 5, 2017, 7:06 am
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bays 1 and 2 show 2 drives in each. All the other bay show up correctly. Does not matter what drives are put into the first two slots, they always show as duplicates. Backplane issue in the D2600?d2600.JPG

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Storage EVA 4400 Populated (data disk) Problem and One Loop Connection Lost

April 23, 2018, 1:24 pm
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Hello,

First of all, thank you for taking your time reading this new topic,.

I have a problem with the Storage EVA 4400, I can see that several disks have the messages indicating that the state is "Populated (data disk) and when I try to the the tab Disk Drive, the system cannot show me any information. 

There are more than 1 disk with the same issue and it seems that the disk itself is not the problem but the Controller.

 

The Controller has a Warning on the Device Ports in Loop Pair 1 - DP1B, system says Failed, I think that this would be causing the issue in the drives but I do not know how to resolve it, it is not clear if I have to replace a SFP or the complete Module.

Could someone help me with this issue? I will upload a few screenshots where the Warning appears,

Thank you very much for your help :)

 

 

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Storage EVA 4400 Populated (data disk) Problem and One Loop Connection Lost

April 23, 2018, 1:24 pm
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Server storage options coming to the Storage party

April 24, 2018, 11:27 am
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Welcome everyone to Storage Experts Day. You might wonder why server experts are on hand but this is a party that everyone can contribute to. Count on our team to answer questions about Smart Storage, server drives, arrays and more. If you are interesting in set-up, configuration and troubleshooting, check this out ....

www.hpe.com/info/smartstorage-docs

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3PAR CPG with different cages

May 2, 2018, 2:11 am
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Hi,

I have 8400-4 node with 2 additonal cages attahced to it. So total I have 4 cages including the internal. Each cage has 4 disk and total is 16 disks. 

I want to create a CPG (RAID 6) with 2 disks from each cage (8 disks I would be using it).

Is it possible to create a CPG as said above?

Regards,

Vasu

 

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How is storage defined and assigned on a Apollo r2600 ?

May 4, 2018, 2:51 pm
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We plan to build a new architecture based on Apollo 2000 chassis (r2600 + 4 nodes)

I would like to know how is storage assigned to different node ?

is storage assigned based on single disk, array or volume ?

may I define a RAID 6 with all the disks and attrib some slice/volume to node or should nodes be assigned his own array or worse his own disk.

 I guess I have to manage storage on a side an assigne node with PXE or similar. ... by the way it will be linux only on nodes.

thanks for your comments, tips and advices.

regards  

D.

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Non HP HDD

May 9, 2017, 7:00 am
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Hi,

Please let me know if I want to use non-HP HDD in D3600, which type of HDD should I use?

 

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Array Configuration lost

May 14, 2017, 4:19 pm
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Hi Everybody. I have a big problem.

After i attach new storage to serwer i've lost my previous storage. All disk are unassigned and there is no any logical drive. 

I have a serwer on windows 2k12r2, with p812 controller. I have attached D2600 storage (sas) with 12 600gb 15k disk (raid 50 with 2 spare) for speed, and today i try to connect next D2600 (move from other server) with 32tb of data (slower). After i attach this second storage and after restart - i don't see my first logic disk, only unassigned 600gb disks. 

Is there any possibility to restore this configuration? I think only metadata was lost, not entire data?

Thank you very much for your help.

Lukas.

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D2600 missing rails

May 13, 2018, 3:30 pm
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Picked up a nice D2600 to go with my two DL360 G7 servers.  Problem is, it didn't come with any rails, and dang if I cant confirm the HP part number for them.  Tried Google, HPE PDF's for it,.. 

Help??

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HP DL380 G6 link DELL MD1200 SAS Card Select

May 21, 2018, 3:27 am
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consult

HP DL380 G6 link DELL MD1200 SAS Card  Select HP？ or Dell(PERC H810)？

HP DL380 G6 OS use is VM ESXI 6

 

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Array Configuration lost

May 14, 2017, 4:19 pm
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Hi Everybody. I have a big problem.

After i attach new storage to serwer i've lost my previous storage. All disk are unassigned and there is no any logical drive. 

I have a serwer on windows 2k12r2, with p812 controller. I have attached D2600 storage (sas) with 12 600gb 15k disk (raid 50 with 2 spare) for speed, and today i try to connect next D2600 (move from other server) with 32tb of data (slower). After i attach this second storage and after restart - i don't see my first logic disk, only unassigned 600gb disks. 

Is there any possibility to restore this configuration? I think only metadata was lost, not entire data?

Thank you very much for your help.

Lukas.

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